Frequently Asked Questions

Orders are processed within 1–2 business days and delivered in 2–7 business days depending on your location. A tracking link is provided once shipped.

We currently deliver across the United Kingdom and the European Union. Duties and taxes are calculated at checkout if applicable.

Shipping is free for orders over £60. For smaller orders, a small flat-rate fee applies and is displayed at checkout.

Yes! You’ll receive an email with a tracking link once your order ships, so you can follow its journey easily.

We accept Visa and Mastercard. All transactions are processed securely via an encrypted PCI-DSS compliant gateway.

You can return most unused items within 30 days of delivery. Email hello@vibeyourhome.co.uk to start your return.

If something arrives damaged, contact us within 7 days with your order number and photos — we’ll arrange a replacement or refund immediately.

We currently offer personalized gift notes, and festive wrapping options during holiday seasons.

No, you can checkout as a guest. Creating an account simply makes future orders faster and easier to track.

Many of our pieces are handmade by local artisans. Tiny variations in shape or tone are what make them beautifully unique.

We love collaborations! Reach out to partners@vibeyourhome.co.uk — we’d love to hear from you.

We’re proudly based in the United Kingdom — blending modern design with cozy, artisan home vibes 🌿